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This Commercial guidance and toolkit is intended to take councils through a structured and robust approach to considering commercial activity.
Following this introduction, there is an overview of key overarching considerations setting out what commercial means for councils and how this can be achieved.
The overview is followed by five stages representing a commercial journey. These cover the commercial lifecycle from developing a commercial strategy through to reviewing success and addressing issues that reviews may highlight. Below each of these main sections there is more detailed guidance providing additional information around subjects such as the skills, capability, culture and structure of your service/s.

This Commercial guidance is intended to support councils when undertaking commercial activity irrespective of the end outcomes they are seeking to deliver. The key purpose is to maximise their chances of success.
There are a range of common considerations, tools, and methodologies which councils can adopt in order to develop and effectively manage a programme of commercial activity.
There are also some common success factors such as being prudent, understanding what you want in terms of objectives, understanding the markets you are operating in, understanding and managing risks as well as understanding and managing costs.
Some councils have run into difficulties arising out of their commercial activity with a small number of councils exposing themselves to significant risk. Whilst this is not the case across the whole sector, they do impact on the sector’s commercial reputation and on the reputation of the individual authority.
The reasons for these failures have been documented, with some high-profile cases having been the subject of Public Interest Reports by auditors. The findings of these reports provide useful information and lessons learned for all councils. Stakeholder consultation, robust business cases, alignment with corporate plans and prudent financial management were cited as essential for success – and are reflected in this guidance.
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In the world in which councils operate, property professionals have a critical role to play in shaping future organisations. This lunchtime webinar series brings together leading voices from across the sector to explore how property teams can navigate change, strengthen capability, seize new opportunities and deliver lasting value for communities. Drawing on practical experience from local government and beyond, each session will combine expert insights, real-world examples and an interactive discussion on the issues that matter most to property leaders today.
The Climate Adaptation & Mitigation Matrix is a practical tool designed to help local authorities understand, assess and respond to the potential impacts of climate change and extreme weather on waste services and supporting infrastructure.
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The toolkit also highlights opportunities to embed climate resilience into existing organisational processes and decision-making, rather than treating adaptation as a standalone activity. This includes considering resilience measures through procurement and contract management, budget and capital planning, policy and strategy reviews, asset management, service transformation programmes and wider operational planning.
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Drawing on interviews with local authorities, it sets out practical approaches to:
An accompanying executive summary provides a concise overview for senior leaders and elected members, explaining why RESP matters, the risks of limited engagement and the organisational arrangements needed to respond effectively.
The guide was funded by West Midlands Combined Authority and draws on learning from the Planning Regional Infrastructure in a Digital Environment (PRIDE) project.
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